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What the Ombudsman can do

The Powers of the Ombudsman

The Ombudsman’s powers to investigate are extensive

  • She has power to enter and inspect any premises over which she has jurisdiction and can call for, examine and, if necessary, retain any document kept on such premises and carry out any investigation in pursuance of her function.
  • She is also vested with the powers of a High Court judge to summon witnesses to appear before her and compel them to give evidence on oath and to produce documents relevant to the proceedings before her.
  • This power is further enhanced as the Ombudsman can act on her own to initiate an investigation. All information obtained by the Ombudsman in the course of an investigation is privileged information and can only be used for the purpose of her investigation.  This provision is an additional safeguard for the public.